Housekeeping Supervisor

5 days ago

Port Douglas, Queensland, Australia Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide.

How You'll Shine

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

  • Clean hotel rooms to include sleeping quarters, kitchens, bathrooms, and living rooms while maintaining housekeeping detail standards.
  • Delegate workload to ensure rooms are refreshed in a timely manner.
  • Control stock and report discrepancies to the Executive Housekeeper.
  • Quality check rooms and liaise with Front Office to release for occupancy.
  • Plan and implement weekly rosters in consultation with Housekeeping Manager.
  • Observe precautions required to protect resort guests and guest property.
  • Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.

How You'll Be Rewarded

Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding.
  • Discounted hotel stays across Australia, Fiji, New Zealand.
  • Subsidized private health cover.

What You'll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position.
  • A sound understanding of Workplace Health and Safety, including safe chemical handling.
  • Strong communication skills.
  • An ability to work well independently and in a team environment.
  • Have the ability to recognize and solve problems in the workplace.
  • Ability to work a flexible schedule, including nights, weekends, public, and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

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