Senior Hospitality Manager

4 weeks ago


Perth, Western Australia TGI Fridays Full time

TGI Fridays is a leading casual dining restaurant group with a rich history of innovation and excellence. As a Venue Manager at our Perth locations, you will be part of a dynamic team that delivers exceptional guest experiences.

We are seeking experienced professionals to lead our Front of House operations in a fast-paced environment. As a key member of our management team, you will focus on developing your team and delivering quality service to TGI Fridays' standards.

Your key responsibilities will include:

  • Leading a team of up to 30 staff, including training, rostering, and on-shift management.
  • Managing the FOH operational facets of the business, ensuring seamless execution of daily tasks.
  • Adhering to and auditing OH&S and Food Hygiene procedures, maintaining a safe and healthy work environment.
  • Identifying opportunities to build sales and revenue while controlling costs, driving business growth.
  • Ensuring superior service and quality, delivering outstanding guest experiences.
  • Driving a positive working environment, leading by example as a senior restaurant leader.

About You

  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years).
  • Qualifications in Hospitality preferred, but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A can-do attitude, ability to act efficiently and resiliently during busy trading periods.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during weeknights and weekends.
  • Australian Working Rights.

We Do Things Differently

  • We offer a comprehensive 'Manager in Training' program to equip you for success.
  • You will participate in our generous Management Incentive Scheme, offering uncapped Profit Share Earning potential.
  • This opportunity is ideal for those with high-volume management experience, looking to join an international leading hospitality business.
  • You will manage a brand-new venue, incorporating a large team.
  • You will have access to all necessary tools to run the business efficiently and effectively.
  • A dedicated Support team from Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture will be available to assist you.

Summary of Role Requirements

  • Availability to work on a rotating roster, including morning, afternoon, and evening shifts on weekdays and weekends.

Salary: $73,000 - $80,000, depending on your level of experience.



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