Housekeeping Operations Manager Position

3 hours ago


Perth, Western Australia Silk Hospitality Full time

About Silk Hospitality

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  • We are a proudly Australian owned and operated hotel services company.
  • Established locally in 2009, we are an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally.

Silk Hospitality's personnel operate with the utmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment and success, Silk Hospitality is an excellent choice for those who are dedicated, passionate and seek a rewarding career in the hotel services industry.

The Opportunity

We are calling for experienced Supervisors, Leaders & Managers to register their interest in upcoming Housekeeping Supervisory roles across Perth & surrounding areas.

As an onsite leader with Silk Hospitality, you will have the chance to lead and manage a diverse workforce, further develop your personal and professional skills, all whilst interacting with key, well-known clients within the hotel industry.

Key Responsibilities

  • Ensure team KPIs are met or exceeded
  • Assist with recruitment and employee mentoring
  • Plan and coordinate housekeeping activities according to contract terms
  • Deliver regular reports to the Operations Manager
  • Roster staff

About You?

You will be a natural leader, with a focus on encouraging a positive, high productive workforce that delivers an exceptional service to our clients. You will demonstrate complex problem-solving abilities and pride yourself on your strong customer service skills. Additional attributes and talents include:

  • Housekeeping or cleaning experience
  • Prior experience in a leadership or people management role
  • Thriving in a fast-paced environment and able to remain calm during times of pressure
  • Strong written and verbal communication skills
  • Able to drive results within a team and hold people accountable
  • Competent with computer systems and Microsoft Office Suite
  • Demonstrate problem-solving capabilities, innovation and a proactive approach

What's In It For You?

As a key team member of our Operations Team, you will have a direct impact on our brand, strong reputation and delivery of services to our well-known clients. In addition, Silk Hospitality offers:

  • Employee perks and benefits including discounts at retail stores and local services
  • Coaching, mentoring and upskilling
  • Supportive work culture
  • Opportunities for internal promotions and movements across the country

Salary: $80,000 - $100,000 per annum

To Apply

If this sounds like you and you're ready to progress your career forward, please click the link below to express your interest.



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