Customer Service Representative

2 months ago


Prospect Vale, Tasmania, Australia Smokemart & GiftBox Full time

About Us

For over three decades, Smokemart & GiftBox has been a leading provider of quality products and exceptional customer service. Our dedicated team prides itself on creating a supportive and positive culture that values equality and diversity.

As a Sales Assistant, you will be part of a progressive business that values internal career growth and a fun, authentic shopping experience. You will thrive in a busy sales-driven environment, building strong relationships with customers and exceeding sales targets.

Your Role

  • Provide exceptional customer service and build strong rapport with customers
  • Maintain high levels of cash handling and Eftpos accuracy
  • Develop and maintain solid product knowledge across all business pillars
  • Maintain high store standards, assist with merchandising and presentation
  • Work towards budgets, targets, and KPIs
  • Assist with stock control and quality management
  • FOLLOW NATIONAL LEGISLATION, WHS, AND SECURITY GUIDELINES

What We're Looking For

  • A customer-first mentality with a passion for creating a fun, authentic shopping experience
  • A strong ability to work in a fast-paced retail environment
  • A happy, friendly, and energetic personality
  • A desire to deliver high-quality customer service


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