Retail Customer Service Officer

3 weeks ago

Prospect, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our
**Retail Customer Service Officer**, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Permanent Part Time, 25 hours per week between Mon to Fri 8:45am - 5:15pm
- Hands on training and development programs to help you grow
- Willingness and ability to work at the following Post Offices: Prospect East, Greenacres, Marden, Campbelltown, and other outlets as required

This position is a relief role. Our relief team members will be allocated shifts at multiple Post Offices within a geographical location, and a willingness to work at multiple locations is a requirement of this position.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    2 weeks ago

    Prospect, South Australia Australia Post Full time

    Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our...

  • Retail Customer Service Officer

    1 week ago

    Prospect, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Assistant

    3 weeks ago

    Prospect, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at Cashies in our Prospect Store in a...

  • Retail Supervisor

    2 weeks ago

    Prospect, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Retail Supervisor

    4 weeks ago

    Prospect, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Raging Waters Sydney

    3 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

  • Retail Sales Assistant

    3 weeks ago

    Prospect, Australia Home Sweet Home Sofas and Living Full time

    HOME SWEET HOME is one of Australia's fastest expanding Furniture and Bedding retailers experiencing a rapid growth phase. We are a successful company providing a friendly, rewarding and exciting work environment. We are currently seeking passionate and motivated Retail Sales Assistants to join our team on a full time basis. Key responsibilities: - Drive...

  • Raging Waters Sydney

    3 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

  • Retail Sales Assistant

    2 weeks ago

    Prospect, South Australia Home Sweet Home Sofas and Living Full time

    HOME SWEET HOME is one of Australia's fastest expanding Furniture and Bedding retailers experiencing a rapid growth phase. We are a successful company providing a friendly, rewarding and exciting work environment.We are currently seeking passionate and motivated Retail Sales Assistants to join our team on a full time basis.Key responsibilities: Drive sales...

  • Retail Assistant Manager

    3 weeks ago

    Prospect, Australia Home Sweet Home Sofas and Living Full time

    HOME SWEET HOME is one of Australia's fastest expanding Furniture and Bedding retailers experiencing a rapid growth phase. We are a successful company providing a friendly, rewarding and exciting work environment. We are currently seeking a passionate and motivated Assistant Manager to join our team on a full time basis. Key responsibilities: - Drive...

  • Retail Sales Manager

    3 weeks ago

    Prospect, Australia Home Sweet Home Sofas and Living Full time

    HOME SWEET HOME is one of Australia's fastest expanding Furniture and Bedding retailers experiencing a rapid growth phase. We are a successful company providing a friendly, rewarding and exciting work environment. We are currently seeking a passionate and motivated Store Manager to join our team on a full time basis.. Key responsibilities: - Drive sales -...

  • Retail Postage Sorter

    4 weeks ago

    Prospect, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Representative

    3 days ago

    Prospect, Australia Fletcher Insulation AU Full time

    Amazing Internal Progression Opportunities - Monday to Friday - 38 hours per week - Hybrid work roster - Annual Salary Reviews & Goal Setting **About Fletcher Insulation** Fletcher Insulation, a member of the Fletcher Building Group sits alongside trusted names in the building and construction industry including Laminex, Tradelink, Iplex Pipelines &...

  • Raging Waters Sydney

    4 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

  • Customer Service Representative

    2 weeks ago

    Prospect, South Australia Fletcher Insulation AU Full time

    Amazing Internal Progression Opportunities Monday to Friday 38 hours per week Hybrid work roster Annual Salary Reviews & Goal SettingAbout Fletcher InsulationFletcher Insulation, a member of the Fletcher Building Group sits alongside trusted names in the building and construction industry including Laminex, Tradelink, Iplex Pipelines & Stramit. Fletcher...

  • Retail Operations Supervisor

    4 weeks ago

    Prospect, Australia Savers Australia Pty Ltd Full time

    **About our Business** Since our humble thrift shop beginnings, we’ve come a long way in the secondhand space. We’ve grown from a single shop to a global reuse champion! Every day at Savers, we proudly embrace our purpose to Champion Reuse. Creative, meaningful, dynamic, and fun-we’re a big little company that makes an impact in real ways, every day....

  • Retail Sales Assistant

    2 weeks ago

    Prospect, Australia Pillow Talk Australia Full time

    **Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...

  • Retail Assistant Manager

    2 weeks ago

    Prospect, South Australia Home Sweet Home Sofas and Living Full time

    HOME SWEET HOME is one of Australia's fastest expanding Furniture and Bedding retailers experiencing a rapid growth phase. We are a successful company providing a friendly, rewarding and exciting work environment.We are currently seeking a passionate and motivated Assistant Manager to join our team on a full time basis.Key responsibilities: Drive sales...

  • Casual Retail Team Member

    2 days ago

    Prospect, Australia Fantastic Furniture Full time

    Job Description Let's get to know each other WHO ARE WE? At Fantastic Furniture, we're all about making life fantastic for our team and customers. Our success is driven by our people; an incredibly talented team across multiple disciplines (both in-store and behind the scenes) with an unwavering passion for helping our customers create a home...

  • Retail Sales Consultant

    3 weeks ago

    Prospect, Australia Snooze Full time

    **Find your dream job at Snooze!** We inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are extra proud of the reputation we've built over the last 49 years in business. **Perks of the job**: - Benefit from employee discounts on all our products - Strive to join our...