Construction Management Opportunity in Australia

1 week ago

Seven Hills, Queensland, Australia WOW Recruitment Full time

Established in the Australian market for over 25 years, our client has recently undergone a significant transformation following its acquisition by a larger business. This strategic move has created a wealth of opportunities for career progression and has cemented their position as a leader in the construction supplies industry across the country.

The company operates nationwide with branches strategically located to provide top-notch service to its trade clients. Despite being a large business, they maintain a small-business feel, emphasizing teamwork, social events, and career advancement. The ideal candidate will be someone who is passionate about delivering exceptional customer service and is eager to take on a hands-on role in managing a team of three.

This is an exciting opportunity suitable for professionals looking to transition from roles such as Retail Manager, Customer Service Manager into a branch-based position within the construction supplies sector. While having a background in construction products would be beneficial, it is not essential.

What's in it for you:

  • A competitive salary package, including up to $3,000 annually based on branch performance.
  • Regular salary reviews and multiple progression opportunities.
  • A comprehensive benefits package featuring monthly team lunches, annual company parties, and social events like go-karting and paintballing.
  • Ongoing training and cross-department collaboration.

This role requires someone who is willing to get involved at all levels of operations. As a hands-on Team Leader, you will:

  • Engage directly with customers – answer calls, emails, and provide in-person assistance behind the counter.
  • Oversee day-to-day operations, including stock management, staff training, and ensuring timely customer deliveries.
  • Collaborate closely with internal sales reps, technical staff, and all-rounders.
  • Work closely with Area Managers to uphold branch efficiency and customer service standards.

Key responsibilities include:

  • Managing peak traffic periods between 6:30 AM and 9:00 AM when tradespeople visit the branch.
  • Operating within standard working hours of 6:30 AM – 4:00 PM.
  • Possessing strong customer service skills, preferably with a background in customer-facing roles.
  • Being a team player with the ability to train and manage people effectively.
  • Demonstrating high-level organizational skills.
  • Having an understanding of stock and delivery processes.
  • Being able to connect with trade customers and efficiently delegate tasks to meet workflow demands.

Please note that full working rights are required for this role. If you're ready to take the next step in your career, we encourage you to apply through your preferred recruitment agency or check out current job listings for similar positions.

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