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Spares Coordination and Sales Representative

1 week ago

Perth, Western Australia Total Rockbreaking Solutions Full time
About the Role:

TRS is seeking a skilled Tools and Parts Coordinator to join our high-performing team. As a key member of our team, you will be responsible for managing all aspects of parts sales and management, delivering high-quality customer service, driving business growth, and ensuring all sales are completed within the agreed timeframe and budget.

Your main responsibilities will include:

  • Managing all parts sales for TRS products and agency lines, including factory liaison, documentation, NetSuite reporting, forecasting stock levels, and any customer issues related to tool and parts sales.
  • Costing and quoting tools and parts.
  • Planning, prioritizing, and organizing daily workload for orders with a focus on safety and efficiency.
  • Achieving revenue & mark-up targets.
  • Regular communication with customers to ensure all Tools & Parts needs are covered.
  • Attend and assist with trade expos as required.
  • Assist with picking and packing Tools and Parts when required.
  • Assist with Capital Sales when required.

About You:

To be successful in this role, you'll need:

  • Previous experience as a Parts Coordinator/Interpreter.
  • Ability to manage multiple jobs, forward plan, and meet agreed project deadlines and targets.
  • Highly developed customer service and communication skills.
  • Engage with suppliers to establish and maintain successful working relationships ensuring successful delivery of tools and parts.
  • Be self-motivated, goal-oriented, and have a positive 'can-do' attitude.
  • Strong computer skills and confidence in learning new programs.
  • Excellent attention to detail and an eye for quality control.
  • A strong interest in contributing to the growth and development of the organization.
  • Proven commitment to safety.