Customer Service Representative

12 hours ago

Melbourne, Victoria, Australia beBeeHospitality Full time
Job Description:

We are seeking a Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic hotel environment where you'll play a key role in managing customer interactions and delivering exceptional service.

This is a unique chance to develop your skills in handling customer inquiries, resolving issues, and providing solutions that meet their needs.

You will be the first point of contact for guests, managing requests, bookings, confirmations, and cancellations. You'll also assist with sales and promotions to maximise revenue opportunities while ensuring a personalised and seamless customer experience.

This role requires strong communication and interpersonal skills, with a passion for customer service and sales. If you're a friendly, outgoing individual who enjoys working in a fast-paced environment, we'd love to hear from you

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