Customer Service Representative

19 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000
Job Opportunity for Customer Service Representative

We are seeking a professional and empathetic individual to represent our organization in delivering services and support to the community. This role involves responding to customer inquiries via telephone and email, requiring effective communication skills and a strong ability to handle diverse situations.


Key Responsibilities:
  • Respond to and resolve customer complaints in a timely and professional manner.
  • Provide information and assistance to customers regarding products and services.
  • Collaborate with internal teams to address customer concerns and improve overall service delivery.

Requirements:
  • Australian citizenship or permanent residency.
  • Demonstrated experience in customer-facing roles, preferably in the public sector.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.

What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A comprehensive remuneration package including salary, leave entitlements, and employee benefits.

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