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Administration Coordinator

2 months ago

Grafton, New South Wales, Australia Serco Full time

About the Role

We are seeking an experienced Administration Assistant to join our team at Clarence Correctional Centre. As an Administration Assistant, you will provide high-level administration support to the Centre, maintaining efficient operations, managing data, and fostering a respectful and culturally sensitive workplace.

Key Responsibilities

  • Provide telephone and reception services to the Visits area
  • Enter visits bookings into the OIMs system
  • Answer general queries in relation to public and official visits
  • Clearly communicate with members of the public and provide appropriate information
  • Ensure appropriate lines of communication are maintained between other departments and staff regarding visitor information
  • Maintain confidentiality in all visits and inmate information

About the Centre

Clarence Correctional Centre is a state-of-the-art facility, opened in 2020, with a capacity for 1,700 inmates. Located on the NSW North Coast, the Centre offers a unique opportunity to work in a fast-paced environment, providing administrative support to a diverse team.

Requirements

  • Proficiency in Microsoft Office, especially Word and Excel
  • Strong organisational skills with the ability to manage competing demands
  • Excellent communication skills, both written and verbal
  • A Certificate III or IV in Business Administration (desirable, but not essential)
  • A high level of attention to detail and commitment to confidentiality

About Serco

Serco is a global company that provides a range of services to governments and organizations around the world. We are committed to delivering high-quality services, while promoting diversity and inclusion in the workplace.