Baggage Recovery Specialist

2 weeks ago


Brisbane Airport, Australia dnata Full time
Job Description:

We are seeking a skilled and detail-oriented individual to join our Mishandled Baggage team at Brisbane International Airport.

This permanent part-time position offers a unique opportunity to work with one of the world's leading ground services companies, dnata. Our team is responsible for tracing and locating mishandled bags for various international carrier clients.

In this role, you will be the first point of contact for passengers at the carousel, checking loading details, monitoring carousels, and liaising with the below-wing team. You will also record rush bags received, report issues to supervisors, create files for missed or damaged bags, and forward/deliver baggage to passengers.

Key Responsibilities:
  • Provide exceptional customer service to passengers
  • Work under pressure while maintaining accuracy and attention to detail
  • Adhere to safety and security processes applicable to the aviation industry
  • Meet punctuality and reliability standards in attendance at work
About Us:

Dnata is proud to offer on-the-job training and upskilling opportunities for career progression and professional development.

What We Offer:

A competitive salary of $60,000 - $80,000 per annum, depending on experience, plus additional benefits and incentives.

How to Apply:

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC) and a pre-employment medical/Drug & Alcohol test.



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