Aeroplane Ground Services Specialist

7 days ago


Melbourne Airport, Australia dnata Full time
Airport Ground Handling Career Opportunity

Are you looking for a challenging and rewarding career in airport ground handling? We have an exciting opportunity for skilled individuals to join our team as an Aeroplane Ground Services Specialist at Melbourne International Airport.

About the Role

This is a unique opportunity to work with one of the world's leading ground services companies, dnata. As an Aeroplane Ground Services Specialist, you will be responsible for providing exceptional customer service to passengers and ensuring that their baggage is handled efficiently and safely.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You will also need to be available for shift work across a 24/7 roster, including mornings, evenings, and weekends.

We offer a competitive salary package, including a base salary of $55,000 - $65,000 per annum, depending on experience. You will also receive on-the-job training and upskilling opportunities to help you progress your career.

Key Responsibilities
  • Provide exceptional customer service to passengers, responding to queries and resolving issues promptly and professionally.
  • Ensure that baggage is handled efficiently and safely, following all relevant procedures and protocols.
  • Liaise with other teams, including baggage handling and airline staff, to ensure seamless operations.
  • Monitor carousels and respond to any issues or incidents promptly.
  • Record and report any issues or incidents, including damage to baggage or equipment.
Requirements
  • A full Victorian Driver's License (mandatory)
  • An Australian or New Zealand citizen or permanent resident
  • Ability to pass a pre-employment medical and drug and alcohol test

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance and full vaccination.



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