P&C Operations Specialist

6 days ago

Brisbane, Queensland, Australia beBeePeople Full time $95,000 - $125,000

**Role Summary**

This role is focused on providing high-quality support to internal stakeholders. It involves managing employee lifecycle, ensuring accurate payroll, handling P&C policy and standards queries, supporting the annual Purchased Leave Program, coordinating leave arrangements, and contributing to process development and refinement.

**Key Responsibilities:**

  • Provide timely operational and transactional services to internal stakeholders including employee lifecycle management across various jurisdictions.
  • Assist in payroll cut-off activities and validations to ensure accurate monthly payroll.
  • Respond to queries relating to P&C Policy and Standards.
  • Support the annual Purchased Leave Program by managing enrolment processes and addressing employee queries.
  • Coordinate periods of long-term leave and Parental Leave, meeting with employees to discuss leave arrangements and updating systems accordingly.
  • Collaborate with the operations team to develop and refine processes, ensuring consistent, high-standard service delivery.

**About You:**

We are looking for a highly motivated individual with a genuine interest in P&C, who enjoys problem solving, works effectively in a team environment and readily gains confidence of managers and colleagues. Key qualifications include:

  • 3+ years' experience within a P&C Officer role or similar P&C role, demonstrating experience working in a generalist P&C environment.
  • Completed or completing a tertiary qualification in Human Resources Management or similar.
  • Knowledge of P&C legislation and regulations including modern Awards, National Employment Standards, Fair Work Act, Workplace Health and Safety Act and Regulations, and practices used within P&C.
  • High level administrative skills including task management, time management, risk management, accuracy, and attention to detail.
  • Demonstrated ability to understand, respond to, and anticipate the needs of key customers and stakeholders.
  • Able to develop strong, professional relationships with all internal/external stakeholders.
  • Well-developed business writing skills and verbal communication proficiency in communicating to diverse groups of people and levels of seniority within an organisation.
  • Ability to exercise discretion/confidentiality at all times and manage sensitive information appropriately.
  • High level MS Office Suite and preferably HRIS systems (data entry and reporting) experience.
  • Responsible and responsive attitude.

**What We Offer:**

We provide a supportive work environment where everyone can thrive and feel valued for their meaningful contribution in delivering for our clients, people, and communities.

**Our Values:**

We believe in shared value – where delivering strong investment returns can go hand-in-hand with doing good for our clients, people, and communities.

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