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5 months ago
Armadale, Australia Workskil Australia Ltd Full time**About the Role** The Employment Coach is responsible for the case management of an allocated caseload with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and...
Employment Coach
2 months ago
The Employment Coach is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers' capacity to work by stabilising non-vocational issues and building vocational skills and experience.
Key Responsibilities:
- Undertake 'reverse marketing' of customers to suitable employers and running of group based job search sessions to motivate and promote further job placements for customers.
- Assess, match and refer customers to appropriate job opportunities and to advocate directly to employers.
- Meet individual targets and work to clearly defined KPIs.
- Develop positive relationships with a diverse range of customers, employers and staff.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
Requirements:
- Certificate IV in Employment Services or Career Development or willingness to study.
- Experience in Employment Services or a related Service industry.
- Strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience.
- Minimum typing speed of 30 WPM.
- Attention to detail and ability to work under pressure.
About Us
Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team.