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Employment Coach

2 months ago


City of Armadale, Australia Workskil Australia Ltd Full time
About the Role

The Employment Coach is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers' capacity to work by stabilising non-vocational issues and building vocational skills and experience.

Key Responsibilities:

  • Undertake 'reverse marketing' of customers to suitable employers and running of group based job search sessions to motivate and promote further job placements for customers.
  • Assess, match and refer customers to appropriate job opportunities and to advocate directly to employers.
  • Meet individual targets and work to clearly defined KPIs.
  • Develop positive relationships with a diverse range of customers, employers and staff.
  • Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.

Requirements:

  • Certificate IV in Employment Services or Career Development or willingness to study.
  • Experience in Employment Services or a related Service industry.
  • Strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience.
  • Minimum typing speed of 30 WPM.
  • Attention to detail and ability to work under pressure.

About Us

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team.