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Career Coach

1 month ago

City of Armadale, Australia atWork Australia Full time
Job Summary

We are seeking a highly motivated and experienced Career Coach to join our Employment Services team in Armadale. As a Career Coach, you will play a critical role in supporting our clients to achieve their employment goals and maintain sustainable and ongoing employment.

Your key responsibilities will include:

  • Providing one-on-one coaching and support to clients to help them achieve their employment goals;
  • Working with employers to ensure long-term sustainable employment for our clients;
  • Tracking and maintaining up-to-date records of client progress and employment outcomes;
  • Liaising with internal and external stakeholders to ensure seamless delivery of employment services;
  • Identifying areas where alternative or additional training is required and facilitating this support where appropriate.

We are looking for someone who is passionate about making a difference in people's lives and has a strong commitment to delivering high-quality employment services. If you are a motivated and experienced professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Client Support and Coaching
  • Employer Engagement
  • Record Keeping and Data Management
  • Stakeholder Engagement
  • Training and Development
Requirements
  • Minimum 2 years' experience in customer service or a client-facing role;
  • Demonstrated experience of working with people overcoming challenges;
  • Happy and confident liaising with multiple external and internal stakeholders;
  • Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers;
  • An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive;
  • Hold a current Driver's Licence.
What We Offer
  • On-the-job training as well as ongoing career development and national opportunities;
  • Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring;
  • Opportunity to complete a Certificate IV in Employment Services *conditions apply;
  • Job stability and guaranteed full-time hours;
  • Achievable quarterly incentive scheme;
  • Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.