Emotional Support Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeEmpathizer Full time $55,000 - $85,000
Funeral Conductor Job Opportunity

This role plays a crucial part in delivering exceptional funeral ceremony experiences for families. You will collaborate closely with our team to ensure the event planning process runs smoothly and that all details are executed flawlessly on the day of the service.

Key Responsibilities:
  • Working closely with our arrangement team to guarantee all finer details are known and executed on the day
  • Setting up and greeting people arriving at the service, ensuring they feel welcome and supported
  • Providing empathetic guidance and support to those in attendance, answering their questions and addressing their needs
  • Serving as the trusted guide on the day for the family of the person who has passed, offering them comfort and reassurance during a difficult time
  • Collaborating with cemeteries, chapels, venues, and other vendors to deliver impeccable service delivery
Requirements:
  • A genuine passion for providing empathy and support to people from diverse backgrounds and walks of life
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Comfort working with technology and following established processes
  • The capacity to take control of conversations, becoming a trusted advisor and guiding others through challenging situations
  • A commitment to upholding high standards of customer service, ensuring each family receives personalized attention and care
Benefits:
  • Opportunities for personal growth, professional development, and career advancement
  • Flexible work arrangements, including the option to work from home with autonomy and flexibility
  • A supportive and collaborative work environment, fostering open communication and teamwork
  • Competitive remuneration package
  • The chance to make a meaningful impact in the lives of individuals and families during their most vulnerable moments

If you share our passion for delivering exceptional service and making a difference in people's lives, we encourage you to apply for this rewarding opportunity.

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