IT Help Desk Specialist

3 weeks ago


Perth, Western Australia SW Personnel Full time
Job Summary: SW Personnel is seeking an experienced IT Help Desk Specialist to join their team. The successful candidate will be responsible for providing technical support and troubleshooting for hardware and software issues. This role is an exciting opportunity for an entry level Information Technician to develop their skills and progress their career in IT.

Key Responsibilities:
  • Provide technical support and troubleshooting for hardware and software issues.
  • Assist with the installation and configuration of PC's and other hardware.
  • Develop and maintain a proactive and efficient communication style.


Requirements:
  • Experience in a multi-networked help desk function.
  • Knowledge of hardware and software troubleshooting.
  • Ability to pass a stringent medical and random D&A testing.
  • Possession of a valid C Class drivers licence with own reliable transport.


What We Offer:
  • Further training in desktop/software support.
  • Possibility of Cert 3 in Information Management.
  • A safe and supportive work environment.

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