
Restaurant Team Lead
1 week ago
Role Overview:
We are seeking a highly skilled Front of House Manager to lead our restaurant team and drive success.
About the Role
The Front of House Manager is responsible for overseeing the daily operations of the Front of House functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.
In this role, you will be required to undertake the following key responsibilities:
- Staffing and Scheduling: Assist with determining staffing levels and assigning staff to each shift.
- Employee Management: Manage all employees to maintain high employment quality standards consistent with industry best practices.
- Talent Acquisition: Recruit, interview, and hire staff to meet business needs.
- Training and Development: Develop and implement training programs to enhance employee skills.
- Operational Excellence: Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Team Collaboration: Actively participate as a member of the management team.
- Customer Service: Respond to guest comments and educate other employees on excellent customer service.
- Menu Knowledge: Demonstrate knowledge of the entire menu and preparation methods.
- Community Engagement: Engage in community and market-related opportunities at the restaurant.
About You
To be successful in this role, you will need:
- Leadership Experience: One (1) year previous restaurant management experience.
- Certifications: A current Responsible Service of Alcohol certification.
- Flexibility: Ability to work a flexible schedule.
What We Offer
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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