Process Improvement Specialist for Abrasive Systems Division

6 days ago

Sydney, New South Wales, Australia beBeeApplication Full time $100,000 - $160,000
Job Title

As a process improvement specialist, you will work with customers to enhance their operational efficiency and develop innovative solutions. This role involves collaborating with customers across various industries to understand their challenges and provide tailored support using abrasives and systems.


Key Responsibilities
  • Drive growth through customer partnerships, new application development, and product commercialization.
  • Engage with customers in diverse industries to comprehend their pain points and offer customized solutions incorporating abrasives and systems.
  • Contribute to the creation of value propositions for effective commercialization.
  • Develop and deliver product demonstrations to showcase the benefits and applications of our solutions.
  • Coordinate and lead field trials with customers, evaluating local competition and marketing practices.
  • Proactively incorporate an understanding of competitor activities and performance, promoting NPI tests globally and providing feedback for global new product development.
  • Focus on new application development and drive application replication by collaborating with Application Engineers in Asia and globally.
  • Drive the Safety Built In agenda across priority markets & customers, targeting the right audience (Chiropractors, Hygienists & safety officers).
  • Deliver customer and market-focused training both virtually and on-site.
  • Enhance Distributor Sales Representatives capabilities through training and fieldwork, supporting growth in remote geographies such as Mining and New Zealand (NZ).
  • Provide field support for major customers, increasing intimacy in significant major accounts.
  • Complete self-initiated and assigned technical activities with significant impact on the business organization.
  • Communicate the processes and results of technical tasks to business and technical teams.
  • Represent the company at industry events such as conferences and safety week, including specialist forums like Weld Australia.

Requirements
  • Bachelor of Science degree in a science or engineering discipline (completed and verified prior to start)
  • Five (5) years of experience in the abrasive-related industries, such as fabricated structural metal, construction machinery, transportation including aerospace etc.
  • Three (3) years of experience in application engineering or product development in an R&D role, focusing on defining, developing and implementing customer solutions.
  • Current, valid Driver's License

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