Process Improvement Specialist

2 days ago

Sydney, New South Wales, Australia beBeeGovernance Full time $140,000 - $150,000
Job Description:

The Business Process Governance Lead will be responsible for establishing a clear framework for process governance, ensuring all processes are mapped out in required systems.

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  • Establishing and maintaining a clear framework for process governance, including documentation, version control, ownership, and accountability.
  • Leading assurance activities such as internal audits, maturity assessments, and compliance reviews, coordinating closely with the Risk team to monitor adherence to core processes and risk controls.
  • Identifying process inefficiencies, duplication, and gaps through operational review, assurance activity, and team feedback.
  • Facilitating continuous improvement workshops to engage functions in identifying and implementing enhancements.
  • Owning the design, structure, and governance of regional reporting frameworks, ensuring alignment with business priorities, risk frameworks, and process maturity.
  • Implementing new or updated processes with a structured approach to engagement, communication, and behavioural change.
  • Developing supporting tools, guides, and training content to ensure consistent adoption of change.
Requirements:
  • Proven experience in process improvement, governance, or operational assurance with strong understanding of change management.
  • Experience leading process documentation and business transformation initiatives.
  • Skilled in facilitating workshops, engaging stakeholders, and driving cultural change.
  • Ability to turn operational data into insights that inform action and create clear, meaningful presentations and reports.
  • Interpreting and identifying value-add opportunities that drive continuous improvement.
  • Excellent communication, documentation, and visualisation skills.
  • ProMapps Experience (preferred but not essential).

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