Hotel Service Ambassador
2 weeks ago
Porter / Concierge Job Opportunity
">Job DescriptionWe are seeking a friendly and enthusiastic individual to join our team as a Porter / Concierge. As the first point of contact, you will be responsible for greeting guests with a warm welcome and providing exceptional service by anticipating needs, responding to requests promptly, efficiently, and courteously.
- Be the face of our hotel and show pride with each interaction.
- Welcome guests and make them feel special.
- Assist guests with general enquiries and luggage requests.
- Valet parking of cars.
- General porter duties as required.
The ideal candidate will have great communication and interpersonal skills, a passion for customer service and finding solutions, a valid Australian driver's license, ability to work in a fast-paced environment with multiple priorities, strong attention to detail, reliability and flexibility to work a rotating roster across 7 days.
Benefits
- Exclusive discounts and global benefits.
- Access to Europcar.
- Discounted onsite car park.
- Employee Assistance Program.
- Inclusive and diverse environment; friendly and supportive work atmosphere.
- Career development and growth opportunities within the industry leader.
- Reward and recognition programs.
- Mentoring and career development with experienced professionals.
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industry: Hospitality
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