Support Officer

3 days ago

Burdekin Shire, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Overview

This position involves processing business-to-business transactions with high accuracy and ensuring an exceptional customer experience for clients.


Key Responsibilities
  • Efficiently handle customer orders.
  • Collaborate with warehouse and logistics teams to resolve order issues.
  • Make and handle general customer calls regarding orders and accounts.
  • Address customer inquiries via phone and email, resolving issues promptly.
  • Perform precise data entry and administrative tasks.
  • Coordinate sample orders and approval processes.
  • Manage deliveries and returns with freight partners.
  • Ensure seamless hospital surgery scheduling and surgical equipment dispatch.

Our Expectations
  • Exceptional attention to detail.
  • A proactive and quality-focused attitude.
  • Adaptability and quick thinking.
  • Strong communication skills across various stakeholders.
  • Proficiency in MS Office Suite, particularly Word and Excel.
  • A genuine passion for enhancing consumer lives.

What We Offer

We invest in our people and foster a culture of innovation, diversity, and inclusivity.


Core Values
  • Closeness: to better understand our customers and their needs.
  • Passion: to make a difference in the lives of those we serve.
  • Respect & Responsibility: to guide us in our interactions and decisions.

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