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Finance Technical Product Owner
2 months ago
**Job Summary**
We are seeking a highly skilled Finance Technical Product Owner to join our team at Exact IT Consulting. As a key member of our team, you will be responsible for managing demand and delivering against Service Level Agreements (SLAs) for Service Requests, Incidents, and Requested Items.
Key Responsibilities:
- Manage the delivery of Technical Business as Usual (BAU) and run activities for finance applications.
- Ensure compliance with system patching, user access, and system audit logging.
- Closely work with various stakeholders to enable the delivery of new functionality and upgrades through projects supported by the project team.
Requirements:
- Experience in supporting finance systems and teams, with Oracle Fusion Cloud ERP experience being a must.
- Experience with Service Management Software, preferably Service Now, for assignment of Service Request, Incidents, and Problem tickets.
- Strong experience in managing support queues and reporting against SLAs.
- Detailed understanding of Software Development Life Cycle methodology and the management of implementation of changes in accordance with a Change and Release schedule.
- Detailed documentation development experience in the creation and maintenance of Standard Operating Procedures and Configuration Workbooks.
- Strong stakeholder management skills and experience in managing customers and third-party suppliers.
- Formal qualifications in ICT or a related field (preferred).
What We Offer:
- An ongoing position with flexible work arrangements available.
- The opportunity to work with a diverse and inclusive team.
- A competitive salary and benefits package.
