Duty Manager
4 weeks ago
We are seeking a highly skilled and experienced Duty Manager to join our team at Avis Budget Group. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities at our rental location, ensuring seamless customer experiences, and driving business growth.
Key Responsibilities- Manage and coordinate the activities of our team members, including coaching and mentoring to ensure excellent customer service and sales performance.
- Ensure that all vehicles meet company standards for cleanliness, mechanical condition, and roadworthiness.
- Lead and manage the team on shift, providing sales coaching and mentoring to achieve sales goals and targets.
- Develop and foster a positive team environment, resolving conflicts and disciplinary issues in accordance with company guidelines.
- Participate in recruitment and selection of new staff, rostering and scheduling employees to meet business needs.
- Meet and exceed Net Promoter Score (NPS) and Client Service Incentive (CSI) targets set by location.
- Competitive salary and bonus structure.
- Use of fleet vehicle.
- Wellbeing program, including life insurance, discounted health insurance, and superannuation options.
- Access to Perkbox, offering discounts and offers with hundreds of retailers and big brands.
- Employee discounts on car rental across Avis Budget Group.
- Employee Assistance Program (EAP) provided by Converge, offering 24/7 support for mental health and wellbeing.
- Demonstrated understanding and use of the Customer Service and Sales Process.
- Experience in supervisory or leadership role, with experience coaching employees.
- Sales and negotiation experience.
- Excellent verbal and written skills.
- Knowledge of Workplace Health and Safety.
- A Full Driver's license is required, and the flexibility to work to a rotating roster.
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Duty Manager
3 months ago
Brisbane Airport, Australia SIXT Australia Full time**Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...
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Operations Duty Manager
2 months ago
Brisbane Airport, Australia Alliance Airlines Full timeBe part of a dynamic team dedicated to excellence in aviation - Rewarding Career Opportunity - Join Australia's Fastest Growing Airline Alliance Airlines, Australia's leading charter airline, is experiencing significant growth and we are actively seeking Operations Control Centre Duty Manager to join our Operations Control Centre (OCC) team. **Who is...
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Duty Manager
2 weeks ago
Brisbane Airport, Australia Windmill & Co Full time**Join Our Team as a Shift Leader at Airport Retail Group at the Brisbane Airport (8 BUSY OUTLETS) - The Excitement of Working at the Airport Awaits! MUST DRIVE!! SHIFTS AVAILABLE FROM 4.30 AM-1.00 AM. MUST DRIVE!!** **Why Work at the Airport?** - **Discounts Galore**: As part of the airport community, you’ll enjoy exclusive discounts across a range of...
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Duty Manager
5 days ago
Brisbane Airport, Australia Windmill & Co Full time**Join Our Team as an Afternoon Shift Leader at Airport Retail Group at the Brisbane Airport (8 BUSY OUTLETS) - The Excitement of Working at the Airport Awaits! MUST DRIVE!! SHIFTS AVAILABLE FROM 2.00PM-1.00 AM. MUST DRIVE!!** **Why Work at the Airport?** - **Discounts Galore**: As part of the airport community, you’ll enjoy exclusive discounts across a...
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Duty Manager
2 days ago
Brisbane Airport, Australia Windmill & Co Full time**Join Our Team as an Afternoon Shift Leader at Airport Retail Group at the Brisbane Airport (8 BUSY OUTLETS) - The Excitement of Working at the Airport Awaits! MUST DRIVE!! SHIFTS AVAILABLE FROM 2.00PM-1.00 AM. MUST DRIVE!!** **Why Work at the Airport?** - **Discounts Galore**: As part of the airport community, you’ll enjoy exclusive discounts across a...
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Duty Manager
4 weeks ago
Brisbane Airport, Australia Avis Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Avis Budget Group. As a key member of our leadership team, you will be responsible for driving the success of our rental location and ensuring that our customers receive exceptional service.As a Duty Manager, you will oversee all activities at our rental...
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Tour Group Sales Specialist
4 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly skilled and experienced Tour Group Specialist to join our team at Lotte Duty Free. As a key member of our sales team, you will be responsible for creating and managing sales and gross profit growth by providing exceptional customer service and maximizing profits within the Lotte Duty Free business.Key...
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Duty Manager
4 weeks ago
Brisbane Airport, Australia Avis Full timeDescription We are looking for our next Duty Manager, to drive our team and locations to new heights, whilst delivering great experiences to our valued customers. You’ll oversee all activities at our rental location and ensure we’re running smoothly and profitably with satisfied customers and employees alike. Brisbane...
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Tour Group Sales Specialist
3 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly skilled Tour Group Sales Specialist to join our team at Lotte Duty Free. As a key member of our sales team, you will be responsible for creating and managing sales and gross profit growth by providing exceptional customer service and maximizing profits within our business.This role will engage with all customers, with a...
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Tour Group Sales Specialist
3 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly motivated and experienced Tour Group Sales Specialist to join our team at Lotte Duty Free. As a key member of our sales team, you will be responsible for creating and managing sales and gross profit growth by providing exceptional customer service and maximizing profits within the Lotte Duty Free business through...
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Tour Group Team Member
2 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the Tour Group Administrator Role The Tour Group Administrator is responsible for the administration of tour groups, ensuring seamless execution and exceptional customer experience. Key tasks include registering data related to tour groups, maintaining close liaison with the Tour Group Manager and management team, and ensuring compliance with airport...
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Luxury Retail Sales Consultant
18 hours ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout Lotte Duty FreeLotte Duty Free is a world-class retailer, known for showcasing the world's most exclusive luxury beauty, fragrance and cosmetic brands. Our stores provide our customers with an exceptional shopping experience that cannot be found anywhere else.As a rapidly expanding global retailer, we are seeking highly skilled individuals to join our...
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Tour Group Specialists
5 months ago
Melbourne Airport, Australia Lotte Duty Free Full timeBOUT THE ROLE We are happy to announce the establishing of the Duty-Free stores at Melbourne Airport last June with multiple roles available and a variety of shifts! In this opportunity, we are looking Tour Group Specialists to create and manage sales and gross profit growth by providing excellent customer service, maximizing profits within the Lotte Duty...
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Tour Group Sales Consultant
3 days ago
Melbourne Airport, Australia Lotte Duty Free Full timeRole OverviewLotte Duty Free is seeking a skilled Tour Group Sales Consultant to join our team at Melbourne Airport.About the RoleThis is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and driving sales growth for our PRC (People's Republic of China) Tour Group market. As a Tour Group Sales Consultant, you...
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Logistics Coordinator
4 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly motivated and organized Logistics Support Inbound and Outbound to join our team at Lotte Duty Free. As a key member of our operations team, you will be responsible for ensuring the smooth flow of inbound and outbound deliveries, while maintaining a safe and efficient work environment.Key Responsibilities• Comprehend...
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Tour Group Sales Specialist
4 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly skilled and experienced Tour Group Specialist to join our team at Lotte Duty Free. As a key member of our sales team, you will be responsible for creating and managing sales and gross profit growth by providing exceptional customer service and maximizing profits within the Lotte Duty Free business.Key...
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Duty Manager
3 months ago
Perth Airport, Australia SIXT Australia Full time**Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...
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Tour Group Administrator
6 months ago
Melbourne Airport, Australia Lotte Duty Free Full timeABOUT THE ROLE The Tour Group Administrator will be Responsible for the administration of the Tour groups, managing them, booking, planning and informing locations a about their arrival and ensuring that the store provides the highest level of customer service possible. THIS ROLE WILL SEE YOU: Register data related to the tour groups and file...
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Duty Manager
5 months ago
Perth Airport, Australia SIXT Australia Full timeCompany Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...
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Duty Manager
3 months ago
Perth Airport, Australia SIXT Australia Full timeJob DescriptionSIXT Australia is on the lookout for a Full Time Duty Manager to join the team at Perth Airport. As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. Your key responsibilities will include: People and performance management including daily mentoring and...