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Facility Operations Lead

3 weeks ago

Townsville, Queensland, Australia beBeeLeadership Full time
Assistant Facility Manager

We are seeking a highly skilled and experienced Assistant Facility Manager to join our team. This role will provide leadership and support in the overall operations of our facility, with a focus on customer service, lifeguarding, health club, member satisfaction, and team development.

Key Responsibilities:

  • Provide exceptional customer service and ensure a welcoming environment for all members and guests.
  • Lead the operational aspects of the facility, including lifeguarding, health club management, and maintenance of facilities and equipment.
  • Develop and implement strategies to improve member satisfaction and retention.
  • Recruit, train, and mentor staff to achieve high performance standards.
  • Collaborate with other departments to achieve organizational goals and objectives.

Requirements:

  • Strong leadership and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of safety procedures and protocols.
  • Current Blue Card/ Working with Children Check.
  • Current First Aid Certification.
  • Current CPR.
  • Pool Lifeguard certification.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • Free pool access and discounted rates on required qualifications.
  • A dynamic and supportive team environment.

Why Choose Us?

We are a leading provider of aquatic centers and health clubs across South-East Queensland, Townsville, and Sydney. Our mission is to create experiences that delight and engage. We value fun, energy, collaboration, simplicity, maturity, and a commitment to lifelong learning. If you share our values and want to make a difference in your community, we would love to hear from you.