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Café Manager
2 months ago
The Shelf Cafe is a vibrant and eclectic café located within Level 2 Mia Yellagonga, Woodside's premier Headquarters in Perth's CBD. As a Café Supervisor/Assistant Manager, you will be responsible for leading a dedicated team and providing exceptional customer service to our corporate customers.
Key Responsibilities:- Supervise and lead a team of staff to deliver exceptional customer service and maintain high standards of food quality and presentation.
- Develop and implement innovative menu ideas and promotions to drive sales and customer engagement.
- Manage cash handling, inventory, and stock control to ensure efficient operations and minimize waste.
- Collaborate with the management team to achieve business objectives and improve customer satisfaction.
- Provide training and development opportunities to staff to enhance their skills and knowledge.
- 2-3 years' experience in a similar role, preferably in a contemporary café or restaurant environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent customer service skills, with a focus on delivering exceptional experiences and building customer loyalty.
- Ability to work effectively in a fast-paced environment, with a high level of attention to detail and organizational skills.
- Current RSA Certificate and Food Safety Supervisor Certificate, or willingness to undertake Food Safety Supervisor Training.
We are looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences and leading a high-performing team. If you have a strong passion for food, customer service, and leadership, we encourage you to apply for this exciting opportunity.