Streamlining Operations Expert

19 hours ago

Melbourne, Victoria, Australia beBeeBusiness Full time $100,000 - $120,000
Job Overview

We deliver cleaning and property care services across Melbourne with a focus on safety, SLA compliance, and consistent quality.

As an ICT Business Analyst, you will be responsible for streamlining operations and reporting across rostering, field operations, and finance. Your key tasks will include mapping processes, defining functional specs, coordinating cloud implementations and integrations, and driving adoption with bilingual documentation and training.

This role offers a unique opportunity to make a significant impact on our business operations, leveraging your analytical skills and technical expertise to drive process improvements and enhance our service delivery.

  • You will work closely with cross-functional teams to analyze business needs, identify opportunities for improvement, and develop strategic solutions.
  • You will provide expert guidance on cloud technology implementation, ensuring seamless integration with existing systems and effective data management.
  • You will collaborate with stakeholders to design and implement comprehensive training programs, promoting user adoption and ensuring successful transitions.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of experience in business analysis, software development, or related field.
  • Strong understanding of cloud technology, data management, and IT service management principles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.

What We Offer:

  • A competitive salary package, including bonus incentives.
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.

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