Client Delivery Manager
11 hours ago
At Singtel, we are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client. This role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget.
Key Responsibilities- Ensure SLAs are met through proactive management.
- Manage client service escalations, driving delivery of remedial actions and recommendations.
- Meet client satisfaction targets through frequent customer engagements.
- Interwork with third parties to achieve client objectives.
- Ensure Optus partner/supplier performance through management of contractual deliverables.
- Track revenue, cost, and margin against forecast.
- Find opportunities for cost efficiency and productivity improvement.
- A technical background in ICT Networking is required.
- Australian Citizen for security clearance purposes.
- Excellent relationship building and strong influencing - negotiation skills.
- Extensive ICT industry and Networking experience with multiple organisations.
- Experience with P&L management and ICT operational delivery.
- Demonstrated ability to analyse and interpret operational data identifying trends and issues.
- Experience balancing operational and strategic needs.
- ITIL/ITSM experience and certification.
We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional service to our clients, and we are committed to making a positive impact in the community.
", "lang_code": "en-US"}-
Delivery Expert
7 days ago
Canberra, ACT, Australia ANC Delivery Professionals Full timeAbout ANC Delivery ProfessionalsWe are a customer-first, retail experience partner dedicated to delivering exceptional experiences to our customers. Our team of delivery professionals is committed to going the extra mile to ensure that every delivery is a lasting smile.Job SummaryWe are seeking a reliable and customer-focused Delivery Professional to join...
-
Senior Client Delivery Manager
3 days ago
Canberra, ACT, Australia Optus Full timeAbout the RoleAs a key member of the Optus Enterprise team, you will be responsible for delivering high-value services to a strategic client. This role requires strong leadership and communication skills to manage multiple service management capabilities and ensure seamless end-to-end service transformation and project delivery.You will be the principal...
-
Senior Client Delivery Manager
11 hours ago
Canberra, ACT, Australia Singtel Group Full timeAbout the RoleAs a key member of the Optus Enterprise team, the Senior Client Delivery Manager will be responsible for delivering high-value services to a strategic client. This role requires strong leadership and communication skills, as well as the ability to build and maintain strong relationships with clients and stakeholders.Key ResponsibilitiesLead the...
-
Client Delivery Manager
6 days ago
Canberra, ACT, Australia Singtel Full timeAbout the RoleWe are seeking a seasoned Client Delivery Manager to oversee the tactical service delivery in the Network domain for a major client. This role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget.Key ResponsibilitiesEnsure Service Level Agreements (SLAs) are met through proactive...
-
Client Delivery Manager
7 days ago
Canberra, ACT, Australia Singtel Full timeJob SummaryAt Singtel, we are seeking a Client Delivery Manager to oversee the tactical service delivery in the Network domain for a major client. The role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget.Key ResponsibilitiesEnsure Service Level Agreements (SLAs) are met through proactive...
-
Senior Client Delivery Manager
6 days ago
Canberra, ACT, Australia Singtel Full timeAbout the RoleThe Senior Client Delivery Manager is a key strategic account lead responsible for delivering high-value services to a nominated Optus Enterprise client. As a direct client contact, you will orchestrate multiple service management capabilities to ensure seamless end-to-end service transformation and project delivery.Key ResponsibilitiesDrive...
-
Client Manager
7 days ago
Canberra, ACT, Australia Aon Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Manager to join our National Team in Canberra, which specializes in the delivery of best-in-class risk management solutions for top-tier mid-market clients.Key ResponsibilitiesLead a diverse portfolio of clients across the general insurance space.Manage key stakeholder relationships and...
-
Identity Management Data Engineer
4 days ago
Canberra, ACT, Australia Delivery Centric Technologies Full timeAbout UsAt Delivery Centric Technologies, we're passionate about empowering professionals to drive innovation and make a meaningful impact in their careers.Job OverviewWe're seeking a highly skilled Identity Management Data Engineer to join our team. As a key member of our technical leadership team, you'll play a crucial role in driving innovation, enhancing...
-
Identity Management Data Engineer
7 days ago
Canberra, ACT, Australia Delivery Centric Technologies Full timeAbout the RoleWe are seeking a highly skilled Identity Management Data Engineer to join our team at Delivery Centric Technologies. As a technical leader, you will play a key role in driving innovation and enhancing reporting capabilities for our clients.Key ResponsibilitiesExtract and analyze large and complex data sets from various sources.Design and...
-
Delivery Manager Servicenow
7 days ago
Canberra, ACT, Australia Novabridge Full timeAbout the RoleWe are seeking an experienced Delivery Manager to join our team at Novabridge. As a key member of our organization, you will be responsible for ensuring the seamless and successful delivery of services to our clients.Key ResponsibilitiesAccount ManagementEnsure quality of delivery and positive client experience.Contract and Budget...
-
Identity Management Data Engineer
7 days ago
Canberra, ACT, Australia Delivery Centric Technologies Full timeAbout UsAt Delivery Centric Technologies, we're passionate about empowering professionals to drive innovation and make a meaningful impact. We're currently seeking a skilled Identity Management Data Engineer to join our team.Job SummaryThe Identity Management Data Engineer will play a key role in driving technical innovation, enhancing reporting...
-
Program Director
3 days ago
Canberra, ACT, Australia Delivery Centric Technologies Full timeAbout the RoleWe are seeking a highly skilled Program Director to join our team at Delivery Centric Technologies. As a key member of our organization, you will be responsible for leading our cloud implementations and cybersecurity projects.Key ResponsibilitiesProgram Planning: Develop and implement comprehensive program plans, ensuring timely and...
-
SAP Delivery Manager
1 month ago
Canberra, ACT, Australia Randstad Australia Full time12 month contract with 2 x 12 month Canberra basedAustralian Citizen with Baseline clearance mandatory Randstad Digital (Formerly Finite Recruitment) Randstad Digital was announced on August 30, 2023, under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive...
-
Program Director
3 days ago
Canberra, ACT, Australia Delivery Centric Technologies Full timeJob OverviewWe are seeking a highly skilled and experienced Program Director to join our team at Delivery Centric Technologies. As a key member of our organization, you will be responsible for leading and managing large-scale programs and projects, ensuring timely delivery and exceeding client expectations.Key ResponsibilitiesProgram Planning and...
-
SAP Delivery Manager
11 hours ago
Canberra, ACT, Australia Whizdom Recruitment Full timeAbout the RoleThe Delivery Manager will utilize their expertise in project and programme management to deliver medium and large-sized IT programmes on the Department's SAP platforms. They will provide expert delivery management advice on delivery management work on these platforms. They will work closely with key third-party suppliers to ensure the provision...
-
Delivery Manager
5 days ago
Canberra, ACT, Australia Novabridge Full timeAbout the RoleWe are seeking an experienced Delivery Manager to join our team at Novabridge, a leading ServiceNow partner in Australia and New Zealand. As a Delivery Manager, you will play a critical role in ensuring the seamless and successful delivery of services to our clients.Key Responsibilities**Account Management**Ensure the quality of delivery and...
-
Program Delivery Manager
10 hours ago
Canberra, ACT, Australia XPT Software Australia Pty Ltd Full timeProgram Delivery Manager **Job Summary** We are seeking a skilled Program Delivery Manager to oversee the coordination of multiple projects within our organization. The ideal candidate will ensure that all projects are delivered on time, within scope, and within budget. **Key Responsibilities** * Plan and manage program deliverables, timelines, and...
-
Service Delivery Manager
7 days ago
Canberra, ACT, Australia Carrier Full timeAbout the Role:This is an exciting opportunity to join Carrier as a Service Delivery Manager, overseeing and managing all aspects of the service delivery process. As a key member of our team, you will be responsible for leading a team of service technicians and subcontractors, optimising resources, ensuring financial performance meets targets, and driving...
-
Senior Client Relationship Manager
7 days ago
Canberra, ACT, Australia Unisys Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at Unisys. As a key member of our account management team, you will be responsible for managing and delivering client programs centered around our Digital Workplace Services offerings.Key ResponsibilitiesClient Program Management: Develop and...
-
Logistics Professional
7 days ago
Canberra, ACT, Australia ANC Delivery Professionals Full timeJob DescriptionJob Title: Contractor Owner DriverCompany: ANC Delivery ProfessionalsJob Type: Full-timeLocation: AustraliaAbout Us: ANC Delivery Professionals is a leading retail experience partner, dedicated to delivering smiles to Australians every day.Job Summary:We are seeking a reliable and experienced Contractor Owner Driver to join our team. As a key...