Team Experience Champion
1 week ago
The heartbeat of the guest experience is a team leader who sets the tone for a smooth and memorable stay. As a Front Office Team Leader, you lead from the front, bringing out the best in your team to create an unforgettable experience.
Key Responsibilities:- Be the go-to leader on the front desk—supporting the team and setting the standard for exceptional guest service.
- Make arrivals, departures, and everything in between feel effortless for our guests; maintain accurate guest accounts and provide helpful information.
- Attend to all incoming calls in a professional and polite manner, striving to deliver Total Customer Satisfaction.
- A natural people person with a passion for hospitality and a guest-first mindset.
- Be proactive and resourceful when attending to guest requests.
- Excellent attention to detail.
- Reliability and a well-groomed appearance.
- Strong team player with excellent communication and interpersonal skills.
- An employee benefit card offering discounted rates worldwide.
- Learning programs through our Academies.
- Opportunities to develop your talent and grow within your property and across the globe.
- Make a difference through our Corporate Social Responsibility activities.
A dual-branded hotel with 473 rooms, conveniently located in the CBD. We strive to make our guests and staff feel welcome and valued, providing the best experience they deserve.
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Customer Experience Champion
4 days ago
Melbourne, Victoria, Australia beBeeMarketing Full time $90,000 - $120,000Customer Experience Champion\Are you passionate about delivering exceptional customer experiences and driving business growth through creative marketing strategies?\We're seeking a talented Crm Marketing Coordinator to join our team, where you'll play a key role in championing our brand, designing engaging campaigns, and analyzing customer insights to inform...
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Customer Experience Champion
6 days ago
Melbourne, Victoria, Australia beBeeChampion Full time $59,400 - $98,700Customer Experience Champion Job OpportunityWe are seeking a highly skilled and motivated Customer Experience Champion to join our team. As a key member of our retail operations, you will play a vital role in delivering exceptional customer experiences.This is an exciting opportunity for a talented individual with strong leadership skills to lead by example...
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Patient Experience Champion
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Melbourne, Victoria, Australia beBeePatientExperience Full time $120,000 - $180,000**Job Description:**We are seeking a highly skilled Patient Experience Champion to lead our patient feedback and complaint management processes. As a key member of our team, you will be responsible for developing and implementing strategies to enhance the patient experience across all Epworth sites and services.The successful candidate will have a strong...
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Customer Experience Champion
1 week ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full timeCustomer Experience ChampionWe're on the hunt for a dedicated and passionate individual to join our team as a Customer Experience Champion. As the first point of contact for our customers, you'll play a vital role in shaping their experience with us.In this role, you'll be responsible for engaging with customers via phone, email, and webchat, providing them...
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Customer Experience Champion
1 week ago
Melbourne, Victoria, Australia beBeeService Full time $50,000 - $80,000Customer Experience ChampionOur hotel is seeking a highly skilled and dedicated Customer Experience Champion to provide exceptional service to our guests. The ideal candidate will have excellent interpersonal, communication and time management skills with the ability to multi-task.Key Responsibilities:Ensure seamless and efficient operations of the Front...
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Guest Experience Champion
6 days ago
Melbourne, Victoria, Australia beBeeResponsibility Full time $40,000 - $60,000As a champion of guest satisfaction, this role will empower you to deliver exceptional service and maintain accurate accounts.With a strong focus on customer experience, you will respond to incoming calls in a professional and polite manner, striving for total satisfaction.Maintain strict security procedures to ensure confidentiality and safety.**Essential...
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Member Experience Champion
6 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $60,000Member Experience Champion">This role is all about driving exceptional results and building strong relationships with key stakeholders.The ideal candidate will have a proven track record of delivering outstanding member experiences in a fast-paced environment, along with excellent communication and interpersonal skills.Responsibilities include:Providing...
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Customer Experience Champion
5 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $85,000Job Title: Customer Experience ChampionJob DescriptionWe are a dynamic and innovative company that specializes in creating exceptional customer experiences. Our team is dedicated to providing top-notch service to our customers, and we are seeking a highly skilled and motivated individual to join our ranks.This is an exciting opportunity for someone who is...
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Customer Experience Champion
5 days ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $100,000 - $140,000Customer Experience ChampionWe are seeking a highly motivated and results-driven Customer Success Manager to join our organization. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the RoleThe Customer Success Manager works directly with customers to guide...
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Customer Experience Champion
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $40,000 - $80,000Customer Experience ChampionAbout the RoleDeliver exceptional customer experiences through personalised service and product knowledge.Foster a positive store environment that promotes loyalty and retention.We strive to create an inclusive workplace that values diversity and promotes cultural heritage. Prior retail experience is highly regarded in this...