Hospitality Team Lead

3 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $75,000 - $77,000
Restaurant Leadership Opportunity

Our esteemed establishment seeks an accomplished Restaurant Floor Manager to spearhead our service team.

This role presents a unique chance to elevate your hospitality career in a stunning venue, surrounded by art, and backed by a supportive team that values quality, service, and growth.

Grow Your Hospitality Career

  • Annual Salary: $75,000 - $77,000 plus super
  • Genuine career growth opportunities within a respected hospitality group
  • A leadership team that fosters development and contribution
  • Ongoing training and professional development
  • Great hours â mostly daytime shifts aligned with the venue's opening hours
  • Excellent tips and a strong team culture
  • Staff discounts across all venues â enjoy the perks of being part of the group

Your Key Responsibilities

You will play a pivotal role in ensuring seamless service delivery and team success.
You will collaborate with the Venue Manager and Assistant Manager in delivering exceptional service, leading from the front, and making informed decisions in a fast-paced environment.

In this capacity, you will be responsible for:

  • Creating rosters that balance business needs and team satisfaction
  • Leading, coaching, and developing a high-performing front-of-house team
  • Training staff to ensure confidence, capability, and guest-centricity
  • Collaborating with the Manager to monitor KPIs â labor efficiency, customer satisfaction â and driving team performance
  • Overseeing smooth daily operations and ensuring adherence to policies and health standards
  • Addressing guest concerns and transforming challenging moments into positive experiences
  • Coordinating with kitchen and management teams to maintain optimal workflow

Essential Requirements

  • Proven experience in a leadership role within a busy restaurant
  • A confident leader with excellent communication and interpersonal skills
  • Understanding of roster management, budgeting, and labor targets
  • A problem-solver who thrives under pressure
  • Passion for service excellence, team development, and continuous improvement
  • Flexibility to work weekends, evenings, and public holidays as needed

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