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Hospitality Team Lead

3 weeks ago


Sydney, New South Wales, Australia beBeeLeadership Full time $75,000 - $85,000
People Leadership Role

This job involves leading and motivating a team to provide exceptional customer service and create memorable experiences for guests. The successful candidate will be responsible for championing team coaching and mentoring, implementing guest and team initiatives, and driving day-to-day pub operations.

About the Role
  • Lead and motivate a high-performing team to deliver outstanding customer service and achieve business objectives.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the Venue Manager to develop and execute marketing initiatives that drive sales and growth.
Requirements
  • Proven leadership and hospitality experience with a strong track record of success.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing circumstances.
  • Current industry RSA and RSG/RCG qualifications.
  • Advanced Responsible Conduct of Gaming for NSW qualification preferred.
Benefits
  • An exclusive discount card for ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands.
  • Access to a range of free services to support physical, mental, and financial wellbeing.
  • Opportunities for career growth and development within the company.