Business Development Manager

7 days ago

Sydney, New South Wales, Australia TikTok Full time

Overview

TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy. Our global headquarters are in Los Angeles and Singapore, with offices across the world. We're a platform built to help imaginations thrive, and our teams work together to inspire creativity and bring joy every day.

We believe that every challenge is an opportunity to learn, innovate, and grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together, driving impact for ourselves, our company, and the communities we serve.

About the Team

TikTok's SMB team helps businesses of all sizes unleash their creative side, connect with our audience, or be discovered. From designing scaled sales and service delivery programs to ensuring customers have best-in-class tools and products, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.

Job Description

We're looking for a skilled people manager to lead the SMB Account Management Sales Team in AUNZ. This role will build, scale, and oversee our SMB Account Management team in AUNZ, responsible for growing high-value SMB advertisers through expert product adoption and engagement.

The successful candidate will develop and empower a high-performing sales team to understand advertiser needs, identify solutions, and deliver innovation to scale customer ROI across SMB. They will partner closely with cross-functional teams to optimize and scale programs.

Responsibilities

  • Own and lead the growth of SMB's highest value customers in AUNZ
  • Lead and develop a team of high-performing sellers
  • Develop and execute business strategies to grow team revenue at scale
  • Model best-in-class client service and commercial relationships
  • Establish themselves as a trusted advisor to high-value customers
  • Demonstrate deep product knowledge and best practices with team and customers
  • Identify opportunities for innovation by collaborating with cross-functional teams
  • Model a high standard of professionalism with internal and external stakeholders
  • Create a psychologically safe and inclusive work environment

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