Customer Service Representative

7 days ago


Perth, Western Australia Cash Converters Full time
{"About the Role": "

Cash Converters is committed to delivering exceptional customer experiences in a fast-paced contact centre environment. We are currently seeking a skilled Customer Service Officer to join our team at our Perth CBD Head Office.

","Key Responsibilities": "
  • Provide timely and effective solutions to customer inquiries via phone and email.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with colleagues to achieve team targets and objectives.
  • Develop and maintain a thorough understanding of our products and services to ensure informed decision-making.
  • Contribute to a positive and inclusive team culture.
","What We Offer": "
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible work arrangements and work-life balance.
  • Access to exclusive employee discounts and rewards.
","About You": "
  • You have excellent communication and interpersonal skills.
  • You are a quick learner with a strong attention to detail.
  • You are able to work effectively in a team environment.
  • You are passionate about delivering exceptional customer experiences.
  • You are able to adapt to changing priorities and deadlines.
","Note": "

Cash Converters is an equal opportunities employer. We welcome applications from candidates of all backgrounds and cultures.

","Company Overview": "

Cash Converters is Australia's largest second-hand retailer with a long history of providing financial solutions to customers. We are committed to delivering exceptional customer experiences and building strong relationships with our communities.

","Location": "

Perth CBD Head Office.

","Contact Information": "

Not provided.

","Closing Date": "

Not provided.

"}

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