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Front Office Professional

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Front Office Professional

We are seeking a talented and enthusiastic Front Office Professional to provide exceptional service and ensure a seamless check-in and check-out experience for our guests.

Key Responsibilities:
  • Offer warm and welcoming service to our guests, responding promptly and efficiently to their requests.
  • Maintain accurate guest accounts, ensuring all charges are correct and posted in a timely manner.
  • Answer incoming calls via the switchboard in a professional and polite manner.
  • Maintain strict security procedures to safeguard guest confidentiality and safety.
Requirements:
  • Experience in a front office environment, preferably in a 5-star hotel setting.
  • Demonstrated ability to provide exceptional customer service and surprise our guests with outstanding experiences.
  • Confidence and ability to approach people to initiate conversations and build relationships.
  • Flexibility to work varied shifts, including weekends and public holidays as required.
  • Excellent communication skills, both verbal and written.
  • A valid manual driver's license is preferred.
Benefits:

We offer fully laundered uniforms, fantastic career development opportunities, access to wellness benefits, hotel discounts, worldwide benefits, and the chance to work in a vibrant entertainment precinct.