
Front Office Professional
2 days ago
Front Office Professional Role
We are seeking an innovative and forward-thinking Front Office professional to join our team. As a key member of our front office crew, you will be responsible for delivering exceptional guest experiences through the check-in and departure process.
You will build strong relationships with guests to drive future bookings, support your front office colleagues in operational tasks, take reservations and manage credit card responsibilities.
To excel in this role, you will need to possess a deep understanding of the hotel and surrounding area, be able to navigate the OPERA property management system and have relevant industry experience in a similar capacity.
Key Responsibilities:
- Deliver exceptional guest service during check-in and departure
- Build strong relationships with guests to drive future bookings
- Support front office colleagues in operational tasks
- Take reservations and manage credit card responsibilities
Requirements:
- Experience with OPERA property management system or similar
- Relevant industry experience in a similar role
- Working rights in Australia
- NSW RSA
- Self-motivated and driven individual
- Armed with smart solutions and a can-do attitude
What We Offer:
We value equality, diversity and inclusiveness and offer exclusive staff discounts on food and beverage and hotel rooms, flexible working hours and locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
Join us as a Front Office professional today
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