
Leading Operational Excellence Specialist
4 days ago
We are seeking a highly skilled Operations Services Manager to lead our operations and drive successful outcomes in Darwin, Northern Territory.
The primary purpose of the role is to strive for operational excellence, effectively manage client relationships at all levels, implement improvements and efficiencies in day-to-day operations, and lead a capable team.
The ideal candidate will have:
- Experience in managing and driving successful outcomes in a large team
- Understanding of financial performance metrics
- Demonstrated operational experience, with an understanding of Defence Organisation principles
- Sound understanding of customer relationship management with contract management experience
- Experience in high volume hospitality highly regarded
- Ability to work effectively with people from diverse national, cultural, linguistic and religious backgrounds
The successful candidate will have a strong ability to identify and prioritise problems and issues, generate solutions, and work collaboratively to achieve a successful outcome.
The role involves partnering with internal and external stakeholders to deliver successful outcomes. The candidate will be responsible for striving for service excellence and implementing improvements and efficiencies in day-to-day operations.
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