ICT Network Support Specialist

2 weeks ago

Perth, Western Australia beBeeNetwork Full time $112,000 - $141,000
Job Title: Engineer Network and Security

The role is a critical component of the organisation's ICT infrastructure, providing customer-focused network and security support services to users across the globe.

Key Responsibilities:
  • Deliver customer-centric networking ICT support to employees throughout the Company.
  • Assist in the administration and maintenance of the ICT global network infrastructure.
  • E nsure adherence to company network and security standards.
  • Maintain compliance with company network security policies.
  • Support the administration and reporting of IT network and security assets.
  • Respond to, resolve, and record requests for support within the scope of expertise and knowledge.
  • Purchase, configure, and maintain network and security software and devices in accordance with established procedures.
  • Develop and maintain a thorough understanding of the services/products provided by Perenti Group to ensure network communication service levels are consistently met.
Stakeholder Engagement:
  • Foster a culture of excellence in customer service.
  • Nurture relationships with team members and other stakeholders.
  • Share knowledge and best practices with others.
Work-Related Requirements:
  • Extensive knowledge and experience in provisioning ICT network support, including end-user computing devices, applications, and software across a large environment.
  • Core competencies: Build effective relationships, Challenge for Innovation, Think strategically, Deliver in a changing environment, Lead and empower.

This role requires someone who is proactive, self-motivated, and able to work independently with minimal supervision. The ideal candidate will be a strategic thinker, with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines.

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