Return to Work Claims Specialist

4 days ago


Adelaide, South Australia EML (Employers Mutual Limited) Full time

About the Role

We are seeking an experienced Occupational Therapist, Physiotherapist, or Occupational Health Nurse to join our team as a Return to Work Claims Specialist. In this role, you will be responsible for delivering high-quality injury management, return to work, and claims management services to workers and employers.

Key Responsibilities

  • Conduct thorough assessments of workers and employers to identify and proactively drive the resolution of biopsychosocial barriers with the treating team.
  • Deliver timely decisions and approvals that are within legislative requirements and delegations, and proactively monitor and manage overall claims costs to ensure cost effectiveness for the purpose of durability of the scheme.
  • Proactively engage and partner with the treating team to drive the worker's capacity for work in line with the worker's progress, recovery timeframes, and suitable duties.

About You

  • Registered with AHPRA as an Occupational Therapist, Physiotherapist, or Occupational Health Nurse, and ensuring this registration is maintained.
  • Prior experience within a clinical role, or within an injury management field, educating workers and employers in the health benefits of safe work and activity.
  • Sound working knowledge and understanding of work injury insurance.

What We Offer

  • A vibrant, collaborative, and innovative team culture.
  • Flexibility with the opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.


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