Assistant Manager

1 week ago


Northern Rivers, Australia Grupo Mantra Full time

Located in a prime coastal area, our organization is renowned for its exceptional hospitality and stunning natural surroundings. We are currently seeking an Assistant Manager - Food & Beverage to oversee our diverse dining establishments and conference services within this premier destination.

Key Responsibilities:

  • Collaborate closely with the Area General Manager to maximize the commercial and reputational potential of our unique offerings, infusing creativity and a proactive approach.
  • Lead a dedicated team that includes culinary staff, conference and events personnel, and front-of-house associates to create unforgettable experiences for our patrons.
  • Exhibit a relentless pursuit of excellence in achieving business and guest satisfaction metrics in conjunction with the National Director of Food & Beverage, focusing on service quality, safety, environmental standards, and revenue generation.
  • Demonstrate a genuine passion for team success, employing effective strategies to engage, inspire, and cultivate a positive workplace environment.
  • Deliver tailored, innovative service that leaves a lasting impression on guests.

Qualifications:

  • A leader who embodies our core values: Trust, Respect, Guest Focus, Sustainability, and Innovation.
  • A minimum of 3 years of experience in a Food & Beverage Manager or Hotel Manager role, overseeing and coordinating a team of over 50 across various outlets and departments.
  • Strong operational knowledge of corporate events, weddings, and conferences; prior hotel operations experience is highly advantageous.
  • An empathetic communicator with well-honed stakeholder management capabilities.
  • Proven commercial acumen with a track record of achieving business objectives.
  • The ability to maintain composure under pressure and mentor our team to realize their full potential.


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