Business Contract Professional

7 days ago

Sydney, New South Wales, Australia beBeeAdministration Full time $80,000 - $110,000
Contract Specialist

The role of a Contract Specialist is pivotal in ensuring the Facilities Management team maintains exceptional customer service and adheres to international standards.

This includes maintaining consistent service delivery, high levels of customer satisfaction, and compliance with ISO 9001 standards.

Key Responsibilities:
  • Manage accurate and timely contract data collection and reporting to drive continuous improvement.
  • Produce reports for both customers and leadership teams, highlighting trends and compliance outcomes.
  • Report on WHS matters and supporting a safe work environment across FM contracts.
  • Coordinate job completion and invoicing processes to ensure efficient billing cycles.
  • Support tender preparation and contributing to business development activities.
  • Manage customer complaints with professionalism and clear documentation of actions taken.
Requirements:
  • Flexible and tech-savvy, with ability to adapt to evolving business needs.
  • Solid project management and use of IT systems for business outcomes.
  • Clear and adaptable communicator with negotiation strengths.
  • Experience drafting professional business documentation.
  • Valid NDIS Worker Screening clearance.
  • Up-to-date COVID-19 vaccinations including booster.
  • Familiarity with Urbanise FM software (field services module).
  • Intermediate to advanced Excel skills.
  • Contract and tender costing experience.
  • Prior project management exposure is a plus.

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