Footwear Team Leader

2 weeks ago

City of Rockingham, Australia beBeeCustomer Full time $60,000 - $85,000

Job Overview

The role of the Footwear Department Supervisor is pivotal in ensuring a superior customer service experience and maintaining an environment that prioritizes 'service over task.'

Key Responsibilities

  • Deliver exceptional customer service to every individual, consistently.
  • Support team members in providing outstanding service and upholding high standards.
  • Maintain and share comprehensive product & brand knowledge for the footwear department.
  • Contribute to enhancing revenue performance within the department.
  • Collaborate with back-of-house teams to ensure seamless product availability.
  • Adhere to company standards and maintain visual excellence throughout the store.

Requirements

  • 2-3 years of experience in retail or a related field.
  • A genuine passion for creating an exceptional customer experience and culture.
  • Proven track record in driving and exceeding set KPIs while effectively communicating with stakeholders.
  • Excellent time management skills to execute daily priorities efficiently.

What We Offer

  • The opportunity to work with renowned sports fashion brands.
  • Referral bonus scheme.
  • Ongoing training and professional development opportunities.
  • Promotion opportunities across various areas of the business.
  • Staff discount and employee benefits.

Diversity and Inclusion

We value diversity and promote a culture where everyone feels valued, included, and celebrated.

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