
Building a Dream Career: Become a Senior Footwear Team Lead
6 days ago
Senior Footwear Team Lead - Rockingham
The role operates Sunday to Thursday with varying hours. By applying, you confirm your availability to work across those days.
About The Role
- Provide exceptional customer service to every customer, every time
- Support and guide the team to deliver outstanding service and a collaborative work environment
- Develop and maintain in-depth product and brand knowledge for the department
- Work closely with management to enhance financial performance within the department
- Collaborate with the back-of-house team to ensure optimal product availability
- Adhere to company standards and maintain store visual excellence
Requirements
- 2-3 years' experience in retail or a related industry
- A proven passion for delivering an exceptional customer experience and fostering a positive work culture
- A track record of driving and exceeding set Key Performance Indicators (KPIs) and effective communication with stakeholders
- Excellent time management skills to prioritize daily tasks effectively
What We Offer
- The opportunity to work with leading brands in the sports fashion market
- A referral bonus scheme
- Ongoing training and development to advance your career
- The chance to progress across various areas of the business, including Retail, Support Office, and Distribution Centre
- An attractive staff discount
- Access to our Employee Assistance Program and Mental Health champions
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