Casual Customer Experience Specialist

5 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $53,000 - $79,000

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Casual Team Member. This role involves working in a fast-paced environment, providing expert advice to customers, and operating as a proud brand ambassador.

About the Role

This is an exciting opportunity for someone who enjoys being around people, working in a team, and delivering great customer experiences. As a Casual Team Member, you will work across various departments, including replenishment, technology, and customer service.

Your Responsibilities

  • Provide exceptional customer service and respond to customer inquiries
  • Work effectively in a team environment to achieve sales targets and deliver a high level of customer satisfaction
  • Operate point-of-sale systems, process transactions, and manage cash handling duties
  • Maintain a clean and organized store environment, adhering to company standards
  • Participate in visual merchandising, product presentation, and stock management tasks
  • Meet sales and productivity targets, while ensuring excellent customer service
  • Support and promote company initiatives, products, and services

About You

To be successful in this role, you should possess:

  • A positive attitude, strong work ethic, and commitment to delivering exceptional customer experiences
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • Basic mathematical skills, with accuracy and attention to detail
  • Able to lift up to 25kg, stand for long periods, and move quickly between areas of the store
  • Flexibility to work a variety of shifts, including weekends and public holidays

Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • An inclusive and supportive work environment
  • Flexible working arrangements to suit your needs
  • Ongoing training and development opportunities to progress your career
  • Generous discounts on products and services
  • Access to employee assistance programs and wellbeing resources

What We Offer

In return for your hard work and dedication, we offer a competitive hourly rate, plus shift penalties and allowances. You will also receive ongoing training and development opportunities to help you grow in your career.



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