
Casual Customer Experience Specialist
5 days ago
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Casual Team Member. This role involves working in a fast-paced environment, providing expert advice to customers, and operating as a proud brand ambassador.
About the Role
This is an exciting opportunity for someone who enjoys being around people, working in a team, and delivering great customer experiences. As a Casual Team Member, you will work across various departments, including replenishment, technology, and customer service.
Your Responsibilities
- Provide exceptional customer service and respond to customer inquiries
- Work effectively in a team environment to achieve sales targets and deliver a high level of customer satisfaction
- Operate point-of-sale systems, process transactions, and manage cash handling duties
- Maintain a clean and organized store environment, adhering to company standards
- Participate in visual merchandising, product presentation, and stock management tasks
- Meet sales and productivity targets, while ensuring excellent customer service
- Support and promote company initiatives, products, and services
About You
To be successful in this role, you should possess:
- A positive attitude, strong work ethic, and commitment to delivering exceptional customer experiences
- Excellent communication and interpersonal skills, with the ability to work effectively in a team
- Basic mathematical skills, with accuracy and attention to detail
- Able to lift up to 25kg, stand for long periods, and move quickly between areas of the store
- Flexibility to work a variety of shifts, including weekends and public holidays
Benefits
We offer a range of benefits to support your personal and professional growth, including:
- An inclusive and supportive work environment
- Flexible working arrangements to suit your needs
- Ongoing training and development opportunities to progress your career
- Generous discounts on products and services
- Access to employee assistance programs and wellbeing resources
What We Offer
In return for your hard work and dedication, we offer a competitive hourly rate, plus shift penalties and allowances. You will also receive ongoing training and development opportunities to help you grow in your career.
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