Customer Experience Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Part time $45,000 - $65,000

Role Overview:

We are seeking a Customer Experience Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

Main Responsibilities:

  • Provide an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction.
  • Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your customer.
  • Contribute to the smooth operations of the store through effective management of stock and loss prevention.
  • Maintain and ensure visual merchandising is presented in accordance to brand standards.
  • Live and role model the company values, collaborating with your store team to deliver results.

Requirements:

  • A true passion for fashion with exceptional customer service skills.
  • Proactive with good problem-solving skills.
  • A natural optimism and helpful enthusiasm in everything you do.
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
  • Demonstrating a customer-obsessed culture and embodying the company's values.

About Us:

The company is a pioneer for dressing Australia's modern man in accessible luxury. We focus on quality providing exceptional product and customer service. It's what keeps our customers well-dressed no matter the occasion or dress code, and why we're trusted amongst inspirational, fashion involved modern men for on-trend and innovative casual, careers and formalwear.

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