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Student Housing Support Officer

2 months ago


Wollongong, New South Wales, Australia University of Wollongong Full time

Job Summary

The University of Wollongong is seeking a highly skilled and experienced professional to fill the role of Student Housing Support Officer. This position is a critical component of the University's commitment to providing high-quality support services to its students.

Key Responsibilities

  • Provide expert advice and support to students on private accommodation options, navigating the rental market, and ensuring a smooth transition into their new accommodation.
  • Manage the UOW Study Stays platform, connecting students with prospective landlords who have rooms or properties available.
  • Coordinate emergency housing to support students referred by UOW Support Services.
  • Assist in managing the UOW Airport Pickup service.
  • Build a network of referrals and relationships with local agents and accommodation providers.

Requirements

  • Relevant experience in local real estate/property management and customer service.
  • Ability to work closely with students, staff, and external partners to achieve the University's goals.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

How to Apply

Applicants are requested to submit a CV and cover letter. The cover letter should be no more than 3 pages, summarising your skills and experience as they relate to the selection criteria located in the position description.