Senior Operations Manager
1 week ago
Fetch is seeking an experienced Operations Manager to join their team. The ideal candidate will have a strong background in construction and property management, with a focus on leading high-performing teams and driving business growth.
Key Responsibilities:
- Manage the end-to-end operations of the repairs team, ensuring quality and safety standards are met
- Develop and maintain professional relationships with internal and external stakeholders
- Drive a positive culture focused on solutions and continuous improvement
- Lead and coach staff, handling performance and development
- Ensure timely reporting and updates on projects, KPIs, and compliance with policies
- Oversee project margins and defect management to meet business objectives
- Deliver high standards of customer service aligned with company values
About You:
- 5-10+ years of senior management experience in the construction or property sector
- Strong commercial acumen and experience in managing site delivery models
- Knowledge of OH&S and compliance requirements
- Proven leadership and team management skills
- Excellent communication skills and ability to build lasting client relationships
- Strong organisational skills with a focus on process improvement
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