Senior Operations Manager

3 weeks ago


Clayton South, Victoria, Australia Fetch Full time
Job Title: Operations Manager

Fetch is seeking an experienced Operations Manager to join their team. The ideal candidate will have a strong background in construction and property management, with a focus on leading high-performing teams and driving business growth.

Key Responsibilities:

  • Manage the end-to-end operations of the repairs team, ensuring quality and safety standards are met
  • Develop and maintain professional relationships with internal and external stakeholders
  • Drive a positive culture focused on solutions and continuous improvement
  • Lead and coach staff, handling performance and development
  • Ensure timely reporting and updates on projects, KPIs, and compliance with policies
  • Oversee project margins and defect management to meet business objectives
  • Deliver high standards of customer service aligned with company values

About You:

  • 5-10+ years of senior management experience in the construction or property sector
  • Strong commercial acumen and experience in managing site delivery models
  • Knowledge of OH&S and compliance requirements
  • Proven leadership and team management skills
  • Excellent communication skills and ability to build lasting client relationships
  • Strong organisational skills with a focus on process improvement


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