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High-Performing Business Solutions Consultant

4 weeks ago

Saint Leonards, Victoria, Australia BCS Technology Full time

Job Opportunity

We are seeking a highly skilled Business Solutions Consultant to join our team at BCS Technology International. With over 20 years of experience in delivering customized solutions, we are a leading global IT professional services organization focused on emerging technologies.

About Us

Our company has successfully implemented end-to-end solutions for high-profile clients in various industries, including travel and aviation, banking and finance, healthcare, education, media, and government.

Job Description

The Business Solutions Consultant will support the delivery of projects and lead the coordination of software and system changes in the Commercial Airline Technology team. The consultant will apply their skills to elicit and document requirements, analyze and design solutions, coordinate with technical delivery/development teams and vendors, validate and test changes, manage software and organizational changes through to completion, and plan and execute implementation/cutover activities.

Key Responsibilities

  • Project Delivery: Manage and coordinate delivery of software changes and releases, prepare delivery and implementation plans for projects and initiatives, coordinate business stakeholders, technical teams, and vendors as per the delivery plan.
  • Requirements Analysis: Elicit business and system requirements, liaise with vendors and technical delivery teams, act as the conduit between business and technical teams to ensure the right solution is delivered.
  • Solutions Design: Review requirements and provide recommendations regarding software solutions, work with product owners, architecture team, and vendors to design and document solutions that meet business requirements.
  • Quality Assurance and Testing: Define testing scope, work with users and testing teams to complete testing (e.g., UAT), support testing and quality assurance through documentation of testable requirements and execution of testing.
  • Change Management: Evaluate planned system and software changes to minimize risk and operational issues, develop, review, and document change management inputs, communicate the change to internal and external stakeholders.
  • Process & Documentation: Document existing and new processes as required, promote standard operating procedures, update and maintain the team's knowledge base and delivery templates.
  • Systems Support & Operations: Provide additional support to the systems support team (BAU) when needed, analyze system issues and coordinate resources and suppliers to resolve them within agreed SLAs.

Requirements

  • Tertiary qualification in business or Information Technology.
  • Microsoft Office application proficient.
  • PMP or Prince2 certification and/or Lean / Six Sigma certification is a plus.
  • Minimum 2 years of experience as a Business Analyst (preferably in the Technology field).
  • Minimum 2 years of experience in a Delivery or Implementation role (preferably in the Technology field).
  • Experience working on and delivering successful outcomes in large-scale IT project initiatives.
  • Experience working in the aviation and travel industry (preferred).
  • Experience with working within a dynamic and fast-paced team environment.

Salary

Our estimated salary for this position is $120,000 - $180,000 per year, based on location and experience.

Benefits

  • A market-leading salary.
  • More than just a salary – we provide a range of benefits, including performance awards and yearly appraisals.
  • Your voice will be heard – you are part of a small collaborative team where your ideas will have an impact.
  • A chance to work with the best international brands from the US, Canada, Mexico, Australia, Singapore, and many more.
  • Work from home – we're working remotely but still find ways to build teams during the pandemic with monthly team building and treats.
  • Opportunity to travel – we have regularly sent our staff to work directly with our clients and this will continue post-Covid.
  • We've got your back – you're part of a company that will invest in your career progression, training, and development.
  • Sponsored AWS and .Net/Azure Certifications.
  • Learning and development opportunities – both on-the-job and classroom-style training.
  • Genuine Career opportunities/Optimizing others' growth.
  • PTO/paid holidays.
  • Extra leave awarded after your first year of service.
  • Laptop (fully expensed).