Return to Work Specialist

4 weeks ago


Melbourne, Victoria, Australia Gallagher Full time

About the Role

As a key member of our Gallagher team, you'll play a critical role in supporting injured workers and employers in achieving successful return to work outcomes. You'll leverage your expertise in injury management and stakeholder communication to drive positive change and promote a culture of wellness within our organization.

Key Responsibilities

  • Provide leadership and expertise in recovery and return to work strategies
  • Manage a portfolio of high-risk injury claims, supporting injured workers and employers in their recovery and return to health
  • Collaborate with senior case managers to identify and address biopsychosocial risk factors
  • Develop and implement strategic recovery plans to achieve return to work goals
  • Conduct return to work visits and treater case conferences to support recovery and return to work outcomes

About You

We're seeking an enthusiastic and customer-focused RTW expert with:

  • Workers Compensation scheme claims management experience or significant RTW knowledge and experience
  • Knowledge of Personal Injury Management concepts relating to Victoria's Workers Compensation Scheme
  • Excellent customer service skills and experience
  • Time management, administrative, and organizational skills
  • Experience in leading people, teams, or key initiatives, as well as coaching and mentoring skills

What We Offer

We're committed to providing a collaborative and supportive working environment that fosters growth and development. As a valued member of our team, you'll enjoy:

  • Attractive remuneration packaging and flexible work arrangements
  • Paid parental leave
  • Opportunities for ongoing education and development
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs
  • Staff benefits including additional purchased leave, volunteer leave days, retail discounts, and more


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