Return to Work Specialist

4 weeks ago


Melbourne, Victoria, Australia Safety People Full time
About the Role

We are seeking a skilled Return to Work Specialist to join our team at Safety People. As a key member of our team, you will play a critical role in managing high-risk cases and developing effective case strategies to drive recovery and return-to-work outcomes.

Key Responsibilities
  • Manage claims ranging from 30 to 130+ weeks, depending on the role
  • Attend claims reviews and clinical case conferences to drive outcomes
  • Develop tailored case management strategies by gathering information from various stakeholders
  • Provide expert advice on return-to-work and injury management
  • Navigate the complexities of workers' compensation legislation
What We're Looking For
  • At least 2 years of experience in claims management, ideally within return-to-work
  • Solid understanding of medical terminology and treatment processes
  • Strong working knowledge of the Accident Compensation Act 1985
  • Exceptional problem-solving, negotiation, and decision-making skills
  • Excellent communication skills, both written and verbal
  • Resilience and a proactive approach to challenges
Why You'll Want to Work Here
  • Flexible working arrangements with hybrid options available
  • Competitive remuneration and extensive training resources
  • Employee recognition programs and career development opportunities
  • Access to well-being support through our Employee Assistance Program
  • Volunteer days and charitable leave options
  • Discounted health insurance and novated leasing options


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