Lead Retail Operations Manager

4 weeks ago


Sydney, New South Wales, Australia Kathmandu Full time

We are looking for a highly skilled and experienced Retail Operations Manager to join our team at Kathmandu's Homebush store.

About the Role

This is a full-time position with a Tuesday-Saturday roster, and you will be responsible for supporting the management team in the successful and efficient running of the store.

  • Drive and motivate a team of outdoor enthusiasts
  • Support the Store Manager and Assistant Manager in the day-to-day running of the store by ensuring successful customer service, merchandising, inventory processes, and standards are in place
  • Take responsibility for the operations of the store in the absence of the Store Manager or Assistant Manager
  • Create an enjoyable experience for each and every customer
About You

You will have strong retail or customer service experience with sound knowledge of retail operations such as stock control and visual merchandising.

You will love and have experience and understanding of the retail sales environment with excellent customer service experience.

You will be adaptable and cope well within fast-paced retail environments and be able to share your genuine passion for our products and the growth of our business with customers and your team.

What We Offer

We offer a competitive salary of $80,000-$100,000 per annum, based on experience, plus great benefits including paid parental leave and generous staff discounts.

Career opportunities in retail and offices based in Melbourne, Torquay, and Christchurch.



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